The Face of Cassia

2023 Pinnacle Customer Experience Award

2023 Pinnacle Customer Experience Award

Moose Lake Village Skilled Nursing is proud to announce that we have received the 2023 Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.

Congratulations to all of our staff at Moose Lake Village Skilled Nursing for your outstanding work! This highlights the level of service we provide to residents in Moose Lake, MN.

We were recognized as Best in Class in the following categories:

  • Nursing care
  • Individual needs
  • Laundry service
  • Recommend to others
  • Professional therapy services

About Pinnacle Quality Insight

Throughout 2022, Moose Lake Village residents and their families participated in monthly telephone interviews where they answered open-ended questions and rated Moose Lake Village in multiple categories.

About Us

Moose Lake Village is a part of Cassia, which has a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.